Sell to China with cross-border WeChat e-shop

Sell to China with cross-border WeChat e-shop is a smart investment for new brands looking to enter China market.

Cross-Border refers to an online trade between a business and a consumer located in a different country through marketplace platforms and e-commerce sites.

The Covid-19 has put the cross-border at the forefront with international travel shutdown.

Cross-border commerce has become a quite effective way for international companies to develop into China market without setting up a company in China.

It is quite attractive for SME, or for new brands to test the market before investing further.

Cross-border commerce is a relay of growth for brands outside of China to start entering the Chinese market while minimizing the risk.

China is a digital mobile country where you can do everything on mobile, especially on WeChat. You can sell to China with cross-border WeChat e-shop.

Social Selling with WeChat in China is growing fast. Social commerce is growing at 40% rate versus 20% for traditional e-commerce. It represents already USD360 billions in China versus USD 36 billions in US.

CBEC (Cross-border e-commerce) represents more than $100 billions in 2020, including social commerce.

All these numbers show that it is the smart choice for international companies to enter China with CBEC if not yet in China, and that social commerce can be the first step. This is even more true for SME.

How to enter and sell to China market for new brands?

Branding is first in China. Without brand e-reputation and awareness, you cannot succeed.

First step to enter China is to develop your brand awareness on Chinese social media, WeChat and Weibo in particular.

It will take 2 years about to establish your brand in China.

You need first to open a WeChat official account: Check here How to open a WeChat official account?

With WeChat, you will nurture your leads and develop a community. WeChat has lots of tools which can help you to grow your community and brand awareness, as it is really at the heart of the customer journey.

Then you can start to sell your products with WeChat with an e-shop.

Sell to China with cross-border WeChat e-shop, is really the most cost effective way to test or enter the market for SME or small brands.

WeChat stores give the brands the opportunity of entering the market step by step. The cross-border store is leveraging WeChat power to build a direct relationship with your customers.

Later-on when you are ready committing substantial investment, you can open store on Tmall global or JD.com worldwide, or any other platforms. In parallel, you must keep your social selling on WeChat as social selling will continue to grow in China in coming years.

When you will open stores on main traditional e-commerce platforms, you should consider a cross-platform strategy to be put in place.

Regarding comparison between main Ecommerce platforms and WeChat shop, herein for reference:

Our recommandation:

  • WeChat social commerce is a good China market entry point for western brands to enter China thanks to its integrated ecosystem
  • Tmall or JD.com are promotion heavy platforms with dominating traffic resource, more suitable for well known brands. You need ready to invest for long term

The WeChat store

The shop itself is built within WeChat, and linked with your official account.

The consumer will use a smartphone to browse products in your WeChat store. It is only one click away from making a purchase.

Then She/he will use WeChat pay to pay in one click.

Without leaving WeChat, consumers can finish a closed-loop purchasing process from learning about your products to finishing the payment.

When set up a WeChat store, it also requires to integrate the payment method with WeChat pay, to connect the shop with a warehouse, to register in China customs, and tie into a foreign payment gateway in the backend.

Of course, the WeChat store must be built in Chinese.

Strategy of CBEC shipping

In China, it is better to have short time delivery. It is then better to organize the supply Chain using the bonded importing model.

Many e-commerce pilot zones/free trade zones have been set up. You can then store your goods in a bonded warehouse in China mainland. The bonded warehouse model is more suitable for higher sales volumes and long-term solution.

On the payment is completed in WeChat, the logistic operator at the free trade zone connected to the WeChat store clears customs and dispatch the product.

Most of the FTZ logistics operators manage the WeChat stores stocks, inventories and distribution.

It is also possible to use the personal parcel or Business commercial shipping at the very start of entering China, but it gives longer delivery time. It is called the direct shipping model, products are shipped one by one.

Opening a Cross-border shop in WeChat

It is a project by itself.

It requires to follow a process and planning to be managed. It takes between one and 2 months to accomplish all steps.

We recommend brands to use a digital marketing expert with CBEC expertise to open a cross-border shop in WeChat together with the opening of the official account.

Emotion Digital can support your strategy to enter into China, help you to set up your WeChat marketing solutions and CBEC WeChat store.

Sell to China with cross-border WeChat e-shop is the right approach to enter China for unknown or small brands in China.

Benefit from our integrated Chinese social media approach with expertise on WeChat marketing to increase your brand awareness, boost and nurture your leads and sales.

Contact us, if you want to know more about China cross-border e-commerce and China marketing.

Stay up to date by following our blog and our Linkedin page.

https://www.linkedin.com/company/emotion-digital

For more information, do not hesitate to contact us at project@emotionchina.cn

We can propose you customized digital marketing services according to your needs.

For more information about Digital marketing and business in China, subscribe to our newsletter : https://www.subscribepage.com/chinabusinessletter

Written by : Jean-Yves Laguillez

Social Selling with WeChat in China

Do you know that you can sell in China without going through e-commerce platforms?

Social selling with WeChat in China is exploding with growth of more than 100%, far more than in any other country in the world, this with an e-commerce market 3 times larger than the U.S. market which is the second largest market.

The different regulations regarding the use of personal is also beneficial to the growth of social selling.

Social selling with WeChat in China is also exploding.

WeChat is the largest social network in China with over a billion users. It covers all the functions of social selling for both brands and consumers.

Without leaving the platform, you can learn about the products, communicate with your network, buy the products, do customer services. It is not possible to do this on the platforms we know in the Western world.

Why WeChat is a must for your business ?

For brands, WeChat allows:

  • Low cost for greater efficiency, especially with visual and interactive mini-programs that engage and sell to customers
  • The features of social sharing reduce customer acquisition costs, and that is really the power of WeChat with a good marketing strategy. Consumers then become promoters. And this reduces acquisition costs
  • Targeted marketing with the use of data collected by WeChat, using users’ social circles and CRM
  • The ability to retain customers through a number of features that allow promotional activities, games,…

For consumers, they benefit from a continuous customer experience. Customers can play games, send gifts, customizeproducts, pay for purchases, ask questions about products and all this without ever leaving the platform.

This power of WeChat for social selling comes from the ability to create and use mini-programs in the WeChat platform. Most  mini-programs can be created by app developers in a matter of days or weeks. Pages are less than 2MB, and can be easily shared in WeChat.

The benefits of mini-programs for brands are:

  • Making their own shops with visual slides,  videos…
  • Offering customer service
  • Analyze customer data to improve offering and target marketing
  • Loyalty to customers

These mini-programs allow brands to control their traffic, and e-commerce traffic data.

Social selling with WeChat in China is particularly suitable for small companies without large marketing budget or structure in China. Emotion Digital can help you to develop your social selling strategy in China, just fill-up the form with your questions https://www.emotiondigital.fr/#contact

It must be part of any digital marketing strategy to penetrate China market in B to C.

To know more about digital marketing in China, check our Linkedin page https://www.linkedin.com/company/emotion-digital

and you can join us on the on-line marketing summit on March 4, book your free ticket to learn more about WeChat marketing at http://bit.ly/3rJAtwe

For more information, do not hesitate to contact us at project@emotionchina.cn

We can propose you customized digital marketing services according to your needs.

For more information about Digital marketing and business in China, subscribe to our newsletter : https://www.subscribepage.com/chinabusinessletter